COMMON QUESTIONS/ANSWERS
Below is the summary of the Windows Operating Systems
compatibility.
Although they may work, the use of our add-ons is not supported
under Windows Vista 64bits.
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Aviation & Mission 737PIC |
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737 Pilot in Command
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compatible
Vista/7 Upgrade required
FSX
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compatible
Vista/7 Upgrade required
FSX
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compatible
Vista/7 Upgrade required
FSX
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Airbus A380 (v1/v2) |
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Airbus A400M |
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Airbus Series Vol.1 (Regular
/ Deluxe)
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Airbus Series Vol.2 |
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Boeing 777 |
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Cessna Citation X
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E-Jets Series |
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Embraer Regional Jets |
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ERJ 145 Pilot in Command |
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Legacy |
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Level-D 767 |
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Regional Jet Vol.1 CRJ (CRJ
2004) |
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Tilt Rotor |
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Tower Simulator |
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How to install and
setup an add-on under Windows 7 / VISTA ?
First, install the add-on using Full Administrator
Rights.
Then, go into program files\microsoft games\
Highlight Flight Simulator X folder and right-click on it
Select the SECURITY tab
Click on your username (not on Administrator 1)
Click on the 'edit' option (it should have a pic of a shield on
the button with edit next to it)
Then you should be prompted by Vista security module, click on 'ALLOW'
Then tick the 'Full Control' box and press 'OK'
Installation of our add-ons can now start.
We do not support the use of our FS2004 add-ons under Windows
Vista/7 (although they may work).
Make sure to run the installation of the add-on and of Flight Simulator
with full Administrator rights
by right-clicking on the application file and selecting the "As
Administrator" feature.
At the first add-on installation, make sure to accept the DLL Warning
after the aircraft selection.
Using a 64bits Operating Systems,
the installer can't find the Flight Simulator folder.
Your Flight Simulator is probably located into a folder called
"Programsx86" which is probably not what the installer
is looking for.
During the installation process, simply browse the installer to
this folder.
Once done, be sure to follow the Windows 7/Vista procedure as
explained above on this page.
An unofficial unsupported forum can be found at
http://forum.iemit.com
where you can communicate with other customers.
This is not an official technical support forum.
FLIGHT SIMULATOR X
Before installing our add-ons under FSX, please note that they require
FSX Service Pack 1.
FSX SP2 (or FSX Acceleration Pack) is recommended. (more information
can be found at http://www.fsinsider.com).
To avoid MISSING GAUGES
or NON FUNCTIONAL SWITCHES/BUTTONS,
we recommend to launch the aircraft in 2D cockpit, not in Virtual
Cockpit.
64 BITS OPERATING
SYSTEMS
Although they may work with our products, we do not technically
support the use of 64 bits Operating Systems.
Should you look for your KEY
CODE, please complete the SUPPORT
form below by providing a proof of purchase
of the product.
(it can be a scan of your CD and saved as JPG).
If it is about a DOWNLOAD PRODUCT,
we need the ORDER NUMBER
and the E-MAIL address
used when you placed the order.
For DOWNLOAD PRODUCT,
please use INTERNET EXPLORER
to execute the download.
Third party browsers may sometimes suffer disconnection or time-out
that occur less often with Internet Explorer.
Flight Simulator 2004 Users : To access the 3D cabin
and walk inside the aircraft, you can download the following free
utility : F1
View (742Kb)
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