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FREQUENTLY ASKED QUESTIONS :
Compatibility issues with other software.
Some compatibility problems may occur using this add-on and FSInn
or FS Passengers in the following environment : Flight Simulator
X under Windows Vista/7.
Flight Plan Error
In case of Error during import of Flight plan or Crash to
Desktop when changing a point in the Flight plan (or SID/STAR) try
the following procedure (for all Windows versions) :
go to c:\windows\inf (if needed, change path according to your configuration)
right-click on mdac.inf file and choose "install" in drop-down
menu.
If you don’t have that file, you can download it from HERE.
The liveries or
the textures do not appear correctly.
This problem occurs with
other add-ons after having installed FSX Acceleration Pack and/or
FSX SP2.
You can disable the Direct X 10 Preview feature.
Please do not install the FSX SP2 if you already installed Acceleration
pack.
Load the aircraft under the 2D mode and then after switch to 3D
mode (Virtual Cockpit).
Can I use a Download Manager to retrieve my files ?
We recommend you to download using Internet Explorer and, to optimize download performances, make use of a download manager plugin such as http://www.freedownloadmanager.org .
How do I retrieve the new version that includes latest files ?
In order to download the new installers, simply login to our download
center. Note also that liveries will have to be reinstalled
afterwards.
How to install and setup an add-on
under Windows 7 / VISTA (32/64bits OS) ?
First, install the add-on using Full Administrator Rights.
Then, go into program files\microsoft games\
Highlight Flight Simulator X folder and right-click on it
Select the SECURITY tab
Click on your username (not on Administrator 1)
Click on the 'edit' option (it should have a pic of a shield on
the button with edit next to it)
Then you should be prompted by Vista security module, click on 'ALLOW'
Then tick the 'Full Control' box and press 'OK'
Installation of our add-ons can now start.
We do not support the use of our FS2004 add-ons under Windows Vista/7
(although they may work).
Make sure to run the installation of the add-on and of Flight Simulator
with full Administrator rights by right-clicking on the application
file and selecting the "As Administrator" feature.
At the first add-on installation, make sure to accept the DLL Warning
after the aircraft selection.
We don't support the use of our add-ons under Windows XP64 and
Vista 64.
Using a 64bits Operating Systems,
the installer can't find the Flight Simulator folder.
Your Flight Simulator is probably located into a folder called "Programsx86"
which is probably not what the installer is looking for.
During the installation process, simply browse the installer to
this folder.
Once done, be sure to follow the Windows 7/Vista procedure as explained
above on this page.
I can not import the FS flight plan into the FMC !
This problem has been reported by some users, but didn't happen to the beta-testers.
To solve the problem:
- Make sure you have the FS flight plan loaded in memory. The FMC import function works with the flight plan in memory.
- If it still doesn't work, look into your FS\Modules directory. You should have a file called "gps_export.dll" and its size should be 6144 bytes.
This DLL is provided with FS9.1 and FSX, but some add-ons remove it or replace it with an older version.
I have installed FSX Service Pack 1 from Microsoft but I get some problems. What's wrong ?
You problably haven't updated the Visual Studio 2005 libraries which is required.
You can find more information about it on FSINSIDER.COM.
The throttles constantly move up/down. What is wrong ?
we simulate the FADEC therefore any 3rd party (especially FSUIPC) trying to take control of the thrust can cause this. Solution is to set up FSUIPC not to process the thrust lever input.
Is there a place where I can find some other informations ?
Please feel free to have a look at FeelThere's support forum Cessna Citation X.
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