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SUPPORT - A380 (FSX - FS 2004)

FREQUENTLY ASKED QUESTIONS (FSX Version)

How to install the FSX upgrade from FS2004?
1 - Install A380 (FS2004 version) in FSX.
2 - Install A380v2 (FSX version) in FSX.
3 - Uninstall via Windows uninstall A380 (FS2004 version).
4 - Run FSX and enjoy A380v2 !

How to install and setup an add-on under Windows 7 / VISTA (32/64bits OS) ?

First, install the add-on using Full Administrator Rights.

Then, go into program files\microsoft games\
Highlight Flight Simulator X folder and right-click on it
Select the SECURITY tab
Click on your username (not on Administrator 1)
Click on the 'edit' option (it should have a pic of a shield on the button with edit next to it)
Then you should be prompted by Vista security module, click on 'ALLOW'
Then tick the 'Full Control' box and press 'OK'
Installation of our add-ons can now start.

We do not support the use of our FS2004 add-ons under Windows Vista/7 (although they may work).

Make sure to run the installation of the add-on and of Flight Simulator with full Administrator rights by right-clicking on the application file and selecting the "As Administrator" feature.

At the first add-on installation, make sure to accept the DLL Warning after the aircraft selection.

We don't support the use of our add-ons under Windows XP64 and Vista 64.

Using a 64bits Operating Systems, the installer can't find the Flight Simulator folder.
Your Flight Simulator is probably located into a folder called "Programsx86" which is probably not what the installer is looking for.
During the installation process, simply browse the installer to this folder.
Once done, be sure to follow the Windows 7/Vista procedure as explained above on this page.

How to update the NavData with A380v2 (FSX) ?
Use the feelThere Database (the same as for Airbus Series, 777, 737 Pilot in Command,...) and copy the
ND file into the Wilco\NavDB directory of your Flight Simulator main directory.
The file must be copied from Feelthere\Nd into the Wilco\navDB folder.


Wilco Fleet : A380 v1.4 UPGRADE (FS2004 - 19 Mb) ==> DOWNLOAD
We recommend you to install this upgrade if the file you have got is called
'WilcoFleetA380_10.exe', 'WilcoFleetA380_11.exe', 'WilcoFleetA380_12.exe' or 'WilcoFleetA380_13.exe' :

FREQUENTLY ASKED QUESTIONS ( FS2004 Version)

I load the airplane and the displays are dark no matter what I do ?
Please either middle mouseclick the displays or use the mousewheel to set the display brightness.
It is possible that luminosity changes will only take effect on the displays when you cycle the displaying of the screens off and then on using Shift-1.
In addition, make sure the 2D panel is not in zoomed mode. The EFIS are optimized to draw only once, so if the zoom view is active, the EFIS are not drawn in the VC.

Under FSX, impossible to get a Cold & Dark situation because of the parking brakes.
Select another aircraft. Set the brakes ON and save the situation as the default one. Re-launch FSX and each time you will select Airbus Series, it will be saved in the Cold & Dark configuration.

When I import a FS flight plan with the IMPORT FS FPL feature, it says NO FS PLAN LOADED. How do I access my imported flight plan then ?
Make sure that the default file called 'gps_export.dll' is located into your Flight Simulator/Modules subdirectory.
If not, download it from here and save it under your Flight Simulator Modules sub-directory.

I'm unable to load runways using the FMC. How do you select a runway for landing ?
You must select the arrival airport, then select the runway. SID and STAR are not simulated.

How can I enter a flight plan as there are no activate/execute functions on the FMS ?
Load your flight plan into the Flight Simulator Flight Planner and it will load automatically.
You can also enter your flight plan manually.

When I use a flight plan, the autopilot does not follow the route correctly.
The FD must be active and on the autopilot panel, the HDG panel must display three dashes and a dot « ---. ».
To be sure the HDG is in managed mode, make sure the route is drawn with a full line (not dashed) on the Navigation Display (ND).

I don't have the NAV autopilot mode on my PFD, and I can't select the desired runway on the MCDU.
Runways information in the MCDU (FMGC) are given for information purpose only (ILS frequencies) and are not linked to the flight plan.

How Can I open the cargo bay ?
Press SHIFT+E+2

How can I remove a flight from the MCDU ?
The existing flight plan is erased as soon as you enter new departure and arrival airports with a new flight plan.

How can I delete a wrong waypoint into the MCDU ?
Removing a waypoint from the flight plan is not possible. You will have to create a new flight plan.

For Airac database update, you can use the files from "Feelthere CRJ" distributed by NaviGraph but you have to rename some of them on order to work with the A380:
- Arpt.dat => Airport.dat
- Index.ftd => NavData.idx
- Int.ftd => Waypoints.dat
- Navaid.ftd => Navaids.dat
- Rwy.ftd => Runways.dat
Procs.ftd is not used in the Wilco Fleet : A380.

The Airport button on the MCDU doesn't work. How can I get airport information ?
If you want to display information about an airport, press the DATA button and enter an airport ICAO code. The airport page appears, with a LSK allowing you to get the runway and localizer information.

The aircraft keeps bouncing on the ground when switching views.
This problem is due to Flight Simulator itself. When fuel is reaching less than 50% of the fuel capacity, the aircraft is very ‘touchy’ on the ground.

I can't set the transponder manually. That makes this aircraft useless on VATSIM and IVAO.
Of course you can. Popup the MCDU and display the RAD NAV page. Enter the transponder code through the MCDU keyboard, and press the RSK4 labelled XPDR.

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