USEFUL INFORMATION

WAYS OF PAYMENT

You can pay an order with the following methods :

• Credit Card : we accept Visa, Eurocard/Mastercard and American Express with no surcharges. If you pay so, we will not charge your credit card until your order ships.
• Bank Transfer, Paypal or International Money Orders (postal order) : the payment is accepted in EURO funds only. For such payment, you will receive a confirmation e-mail giving you the final amount of your order, including shipping costs.

SECURE PAYMENT

Each transaction is fully secured. When ordering, you submit your Visa, Eurocard/MasterCard and American Express information. These are crypted and safely stored in a security area. This operation is certified by www.globalsign.com.

We accept Visa and Eurocard/Mastercard and American Express with no surcharges for our customers. If you pay so, we will not charge your credit card until your order ships.

Wilco Publishing takes all necessary measures to protect its customers and guarantee that all information will be kept confidential.

PRIVACY STATEMENT

The personal data that you transmit to us are safely recorded in Wilco Publishing files.
These data will be treated by Wilco Publishing (SWLC Group) within the framework of the administration customers and promotion relating to our products and services.

RETURN POLICY

If your purchase arrived damaged, is not what you ordered or is defective, please contact us to receive a Return Authorization. Returns without a prior authorization from Wilco Publishing will not be accepted. If you want, unopened product may be returned for store credit or exchange, less shipping charges. Open item is not returnable unless proven defective.
Incomplete or items damaged in return shipping are subject to 30% restocking fee.

SHIPPING INFORMATION

Local Taxes - EUROPEAN COUNTRIES won't pay any extra taxes.
As with any NON EUROPEAN shipment, you may be required to pay some import duties and taxes upon delivery. Unfortunately, we have no control over what that amount might be (if any) as those costs are administrated by your local government. International customers should check with their local government concerning such charges.

Wilco Publishing is legally obligated to provide all required documentation for customs clearance and to follow all regulations with regard to international commerce.
OUR PARTNER for shipping : UPS International .

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